PRIVACY POLICY STATEMENT

PRIVACY POLICY STATEMENT

Grove Garage highly committed to keeping client's personal information safe and secure and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.

Who we are

Our website address is https://grovegarage.co.uk Designer Caroline West, Tel 0845 4633064, CMW Webdesigns Ltd, Owner Melissa

What personal data we collect and why we collect it

We collect clients’ information via Email, Phone and Contact Us and Order Form and it is protected as per the for mentioned Privacy Policy set by Grove Garage Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details and place of residence and some of which is optional. Along with this, we need information in creative brief in order to start working on your order.

Additionally, collection of information includes opinions pertaining to complaints, appreciation and comments about the product.

Technical information which is collected and recorded includes your IP address, browser version, operating system and the date and time when you visit. Google Analytics or some similar tool or service is also used for collecting this data.

Comments /

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, phone, order details and place of residence and some of which is optional. Along with this, we need information in creative brief in order to start working on your order. All of the a fore mentioned will be confirmed via email mailing and/or telephone communication. You may withdraw this consent at any time.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Technical information which is collected and recorded includes your IP address, browser version, operating system and the date and time when you visit. Google Analytics service is used for collecting this data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an our automated spam detection service. Akismet Privacy Policy is available on request.

AMENDMENTS

Grove Garage may amend its privacy policy for more strict security concerns if needed. However, the entire amendments about personal information security concerns will be declared with a prior notice of the effective date of amended or updated privacy policies.

Your contact information

We collect clients’ information via Email, Phone and Contact Us and Order Form and it is protected as per privacy policy set by Grove Garage Clients’ information is never disclosed, shared or sold to any third-party services and is only used for providing our service to our clients.

How we protect your data

Confidentiality is surely a serious concern and we are fully aware of the fact and therefore we never compromise over the confidentiality of our clients’ information.

We use your personal information to keep in touch with you so that we can have smooth communication about the order process. Therefore, your entire information like name, billing address, e-mail address, telephone number, fax, etc. is treated as confidential and saved at a secure location which is accessible by the designated members only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure that your personal information will never be released to any third party in any circumstances until you allow, or we are forced by law.

PRIVACY OF PAYMENTS

To make sure the practice of the best privacy for payments, we offer acceptance from multiple payment options. The payment processor where the clients put their billing information uses Secure Sockets Layer (SSL) which is indicated in the domain as “https://”. Therefore, we assure that there is no issue at all with the privacy of payment process and billing information

What data breach procedures we have in place

While no service is completely secure, we have a security team dedicated to keeping personal information safe. We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing of, the personal information in our possession. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.

What third parties we receive data from

If you use a Third Party Service (such as Google) to register for an Account, the Third Party Service may provide us with your Third Party Service account information on your behalf, such as your name and email address (we don’t store passwords you use to access Third Party Services). Your privacy settings on the Third Party Service normally control what they share with us. Make sure you are comfortable with what they share by reviewing their privacy policies and, if necessary, modifying your privacy settings directly on the Third Party Service.

Industry regulatory disclosure requirements

In the first place, it is our top priority to avoid the information disclosure. However, the information disclosure can only take place if we are to abide by the country law for judicial proceeding, court order, or any other legal procedure.